Hi, How Can We Help You?

TAPnLEAP is an unparalleled digital learning service provider. Our endeavour is to integrate set of interactive online and offline services to teachers, students, parents and others. We promote education with information, tools and resources which support and enhance learning delivery and management.

Our primary objective is to provide an "Affordable", Easy to Use" and "Accessible" digital education system to help instil curiosity and a love for learning in every student.

At TAPnLEAP, we encourage young adults to follow their passions and have the confidence to achieve their goals.

Our endeavour is to provide the best teachers in the industry. We follow a systematic screening process to identify, interview and onboard our talented faculty.

All our teachers are rich with experience in their respective subjects. They possess excellent communication skills with strong work ethics and are result oriented.

You can simply click on 'Find a Teacher' to view profiles and details of our teachers for Home, Online, Individual and Group Classes. Select the teacher you want based on your requirements such as class, subject, etc. OR contact us at support@tapnleap.com .

At TAPnLEAP we provide both online and offline services and resources to support and enhance educational delivery and management. For home teaching, the place of coaching can be either at student's place or teacher's place as convenient between them.

Register by simply giving us basic details in our website, following a simple double verification OTP sent by mail.

You cannot book for a trial class without registering at TAPnLEAP.

No, once you are registered, you cannot cancel the registration. However, there is no payment required for registration.

Online teaching would just require a reliable broadband connection, a personal computer/laptop, good wi-fi connectivity, headset with microphone and power-backup.

TAPnLEAP would provide the platform infrastructure including an exclusive "Whiteboard" for the teacher to share the meeting link. We also provide a personalised dashboard facility where you could download study reference material, communicate to teachers via our chatbot, review your upcoming sessions etc.

• If you are an existing user, login to your account, click on book a session, select online/offline session, opt for individual/group, choose your subject; based on this criteria Teacher bios will pop-up.
• Select the relevant bio, which may include details such as years of experience, location, availability.
• Click on the teacher you wish to choose. The teacher would automatically get added to the student’s dashboard.
• The student would require to book a class with the requested teacher. Once class is booked, a notification would be sent to the teacher. If the teacher approves, session is booked.

Both online and offline sessions are minimum one hour and left to the convenience between the teacher and student.

Post-registration, the student and the teacher can access our exclusive Chatbot functionality available through the TAPnLEAP App and Dashboards. The feature allows direct interaction for discussions on subjects, class timings, etc. (Download the App)

Yes, this functionality is available for both online and offline mode of education. The teacher can upload study documents on the student/teacher dashboard, these can be accessed by the students and downloaded as well.

Yes, you could fix a 'Free Trial Class' for both online and offline sessions.

TAPnLEAP offers only "one" trial class per student.

The Free Trial/Demo Class is not charged to the students.

You need to register to book a Trial Class.

You would require to choose a faculty of your choice for the Trial Class. However, the Teacher reserves the right to confirm the class based on his/her availability or schedule.

• The teacher is expected to arrive latest by 10 minutes prior to the commencement of the class at student's place. (vice-versa in case student is visiting teacher's place)
• The student and teacher needs to visit the “Sessions Today” in their Dashboard on their App / Website.
• The student/parent and the teacher would receive an OTP at their respective dashboard, 15 minutes prior to the scheduled class.
• This OTP is entered by both the teacher and student/parent in their respective dashboard on their App / Website before the class starts. This triggers the attendance of the teacher and the student and the beginning of the class.
• For ending the class, the student and teacher needs to visit the “Sessions Today” in their Dashboard on their App / Website.
• 15 minutes before the end of each class the Teacher and Student/Parent receives the session end OTP. This OTP is entered by the student/parent in his/her respective App/Website. Student is also prompted to review and rate his learning experience. Post the entry of OTP by the student / parent, the session would be marked as completed.

• The student and teacher needs to visit the “Sessions Today” in their Dashboard on their App / Website.
• The student/parent and the teacher would receive an OTP at their respective dashboard, 15 minutes prior to the scheduled class.
• This OTP is entered by both the teacher and student/parent in their respective dashboard on their App / Website before the class starts. This triggers the attendance of the teacher and the student and the beginning of the class.
• For ending the class, the student and teacher needs to visit the “Sessions Today” in their Dashboard on their App / Website.
• 15 minutes before the end of each class the Teacher and Student/Parent receives the session end OTP. This OTP is entered by the student/parent in his/her respective App/Website. Student is also prompted to review and rate his learning experience. Post the entry of OTP by the student / parent, the session would be marked as completed.

Yes, it works in a similar way. All students would require to access the OTP during sign in and sign out.

A group can have maximum 2 students. An already registered student can form a group.

He/she can invite their friend or an existing student at TAPnLEAP, and should enter all the details of the other student and get him/her registered if not already registered.

In case, an already registered student is invited to be part of the group, he/she would be sent an automated notification. Acceptance on the notification would get him/her added to the group.

The unregistered student, would be sent a registration email following which he/she can join the group.

Note: All students in the group would be require to have sufficient balance in their account individually, to take the classes.

The maximum numbers of students allowed in a group are 2.

The OTP is sent on the TAPnLEAP dashboard under “Sessions Today” itself. Along with the same, the OTP is sent as well as on SMS.

The teacher is rated basis the review shared by the student. Also, the process transcripts an end to the session which is recorded in our system.

Payment options available on TAPnLEAP Website/App. "Pay As Per You Use" with no restrictions on subject, teacher and class.

Yes, as there is a complete flexibility for the student to use their classes as per their convenience at the earliest, there is a validity of 1 year which is maintained for the account to be live. In case, there are no classes taken in past 1 year, the account is declared dormant. For more details kindly refer our Refund Policy

You have the flexibility to book for multiple courses, multiple subjects and multiple sessions using this money. For example, with Rs. 5000, you could book for 2 Mathematics Sessions (Costing Rs 800 each), 2 English Sessions (Costing Rs 700 each), etc.

The minimum balance in your account should be the value of the class which is being booked for at any given point in time. If there is insufficient balance in the account, you will not be able to book any further sessions.

You can use your debit/credit cards, Google Pay, Net Banking, Wallets etc., on our Payment Gateway. Cheques/Drafts/Cash payments are not accepted.

Immediately post payment, your balance would be updated on your dashboards, also a payment receipt would be sent to your registered Email address.

The refund initiation request needs to be sent by a mail to refund@tapnleap.com stating the account details (name, IFSC code, account number, bank and branch name) along with the reason for refund.

The remaining outstanding amount (less 10% of the outstanding amount as cancellation charges) would be credited to the student/parent's account within 7 calendar days of receipt of mail from student.

There would not be any automated refund of residual amount. The process of claiming refund is defined in our Refund Policy.

TAPnLEAP would not be held responsible in case incorrect bank/account details are submitted in the refund request mail.

TAPnLEAP Mobile Application is available on both Android and IOS smartphones. You would be able to access only if you are a registered student. Simply download from our website or your mobile app store. (Download Now)

The TAPnLEAP can work both the Android and IOS enabled smart phones.

The App is free of cost for all registered users.